Returns & Exchanges
Bosideng is committed to your satisfaction, offering a 30-day window for returns and exchanges on all premium outerwear in original condition. We ensure a seamless process to help you find the perfect fit and style for your winter wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with all original Bosideng tags and anti-counterfeit labels attached inside the original shipping box or a secure alternative.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your receipt; your refund or exchange will be processed within 7-10 business days of arrival.
