Returns & Exchanges

Bosideng is committed to your satisfaction, offering a 30-day window for returns and exchanges on all premium outerwear in original condition. We ensure a seamless process to help you find the perfect fit and style for your winter wardrobe.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unworn items with all original Bosideng tags and anti-counterfeit labels attached inside the original shipping box or a secure alternative.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are covered.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and retain your receipt; your refund or exchange will be processed within 7-10 business days of arrival.